Requesting Medical Records for Use Abroad
Patient rights to copies of medical records, lab results, imaging and discharge summaries, and how Thailand's Personal Data Protection Act affects third-party requests.
Can I obtain a copy of my own medical records from a Thai hospital?
Yes. Patients may request copies of their own health data under the Personal Data Protection Act B.E. 2562 and each hospital's medical records policy. Apply at the medical records department with your identity document. The hospital may charge a copying fee and process the request within its internal timeframe.
What does someone else need to collect medical records on my behalf?
A power of attorney stating the purpose and the exact scope of data, together with certified copies of both parties' identity documents. Where the patient is a minor or unconscious, proof of legal guardianship or a court order is used instead. Health data is sensitive personal data under section 26 of the PDPA, so hospitals check the paperwork strictly.
How does a discharge summary differ from a medical certificate?
A medical certificate is a short statement of the doctor's opinion on one issue, such as fitness or the need for continued treatment. A discharge summary covers the whole admission: diagnosis, procedures or surgery, medication and the ongoing care plan. Insurers and receiving physicians abroad normally ask for both together.
Can lab results and imaging films be legalized?
The Department of Consular Affairs legalizes documents bearing an authorised signature of the issuing facility, so lab reports and radiology reports should be printed on hospital letterhead with the physician's or director's signature and the facility seal. Image files on CD or USB are not legalizable; use the written report as the primary document and attach the images as support.
Should I translate the entire document or only selected pages?
Translate each submitted document in full. Omitting pages can look like selective disclosure and foreign insurers and courts often reject partial translations. If the file is very large, choose complete documents — discharge summary, medical certificate, invoices — and translate every page of each one.
What does a foreign insurer typically need to settle a Thai hospital claim?
The standard set is a medical certificate stating the diagnosis, the discharge summary, an itemized hospital bill, original receipts, a copy of the passport page with the entry stamp, and the signed claim form. Many insurers additionally require certified true copies or a notarized claimant signature.
Can I obtain a copy of my hospital records, and can the hospital refuse?
Patients have the right to access and obtain copies of their own personal data under the Personal Data Protection Act 2019, on submitting the hospital's request form with identification. The hospital may take reasonable processing time and charge a reasonable fee. Requests on behalf of another person need a power of attorney or proof of legal representation.
Which documents should I collect before discharge for a foreign insurance claim?
Original itemised receipts, an English discharge summary signed by the physician with their licence number, relevant laboratory or imaging results, and confirmation of the admission period. Requesting these after returning home is slow and often requires appointing a representative in Thailand.
How should Thai medical records be prepared for treatment continuation abroad?
Request three components: the discharge summary, laboratory results and imaging with the radiologist's report, and the medication list using generic drug names. Use a translator familiar with clinical terminology and keep generic drug names in English alongside the translation. Most destinations want the translation certified by the Department of Consular Affairs, and imaging supplied as DICOM files rather than screenshots.
What do Thai hospitals charge for medical record copies, and how long does it take?
There is no fixed statutory rate; hospitals may charge a reasonable cost-recovery fee, in practice roughly THB 100–500 per record set and THB 300–1,500 for imaging media. Turnaround is typically 3–10 working days because the treating physician must review the release. State a concrete reason for urgency, such as a scheduled operation abroad, and most hospitals will expedite.
Can relatives obtain records for an unconscious patient?
Only where they can show lawful representative status — a court-appointed guardian, or authority under an advance directive or health-care power of attorney. Ordinary relatives are usually given only the information needed for care decisions, not the full record, because the Personal Data Protection Act treats health data as sensitive. Preparing a health-care POA in advance is the practical safeguard.
What documents are needed for medical repatriation by air?
A MEDIF or airline medical clearance form signed by a physician covering fitness to fly, in-flight equipment such as oxygen or a stretcher, and the escorting medical team; plus the discharge summary, the list of medications carried on board, and an acceptance letter from the receiving hospital. File 48–72 hours ahead because the airline must configure seating and equipment.
What should be sent when seeking an overseas second opinion?
Send the English discharge summary, at least six months of laboratory results, imaging as DICOM files rather than photographs of a screen, pathology reports with slides or paraffin blocks if re-reading is needed, and the current medication list in generic names. Sending a complete package up front typically saves one to two weeks of back-and-forth queries.
How much health information may be shared with an insurer or employer?
Explicit consent is required, because health data is sensitive personal data under the Personal Data Protection Act. The consent should specify what is disclosed, to whom and for what purpose. An employer may receive only what is necessary to assess fitness for the role — typically pass or fail against health criteria, not the full diagnosis — and the patient may withdraw consent later.
How much of a medical file should be shared with a translator?
Health data is sensitive personal data under the Thai Personal Data Protection Act B.E. 2562. Share only the pages the receiving authority listed, mask account numbers and unrelated third-party details, and ask the translator to sign a confidentiality undertaking and delete source files after delivery.
How can Thai vaccination records be used for an overseas school enrolment?
Request the immunisation record from the clinic or bring the vaccination booklet, have a physician confirm it matches the medical record, then translate it into the language the school requires and legalise the translation if requested. Some institutions instead require their own form completed and signed by a physician.
Can historical medical records from several years ago be obtained in Thailand?
Usually yes, under each hospital's medical-records rules, with a request filed by the patient or an attorney holding a power of attorney and identity documents. Retention periods differ and very old files may no longer exist, so state the exact years and document types needed to avoid repeat requests and fees.
How can several years of Thai hospital records be obtained for use abroad?
File a medical-records request with the hospital's records department with the patient's ID and a consent form under Thailand's personal data protection practice. If the patient is abroad, a power of attorney with certified signature is needed. Preparation often takes several working days because files are pulled from archives, after which translation and certification follow the receiving body's rules.
What should a referral for overseas treatment contain?
A treating physician's referral stating the diagnosis, key test results, current medication and the reason further treatment abroad is needed, with laboratory results and imaging in a format the receiving hospital can read, plus a cost estimate if it supports a visa filing. Every page should carry the doctor's signature and professional licence number.
Which documents does a foreign health insurer expect for treatment received in Thailand?
Generally original itemised receipts, a treatment summary or discharge summary, a medical certificate stating the diagnosis with disease codes, and a passport page copy showing entry stamps. If the policy requires another language, translation and certification are needed. Request the insurer's list first so everything is filed in one round.
How are medical documents obtained for a child or a patient unable to sign?
The person with parental authority or a court-appointed guardian signs instead, showing proof of relationship such as a birth certificate or court order together with identification. For overseas use, that authority document is translated and certified alongside the medical records.
Will a foreign insurer pay a Thai hospital directly?
Only where the hospital has a direct billing agreement with that insurer, and even then a guarantee of payment must be issued before admission. Without an agreement the patient pays first and claims later with original receipts, an itemised bill and a discharge summary showing diagnosis codes. Check the arrangement before admission rather than at the cashier.
Are Thai medical records accepted abroad without translation?
Rarely. Most foreign institutions require a translation with the translator's signature legalised at the Department of Consular Affairs, and several European countries insist on their own sworn translators. Imaging is usually exchanged as DICOM files separately from the written report. Confirm the receiving institution's format before paying for certification twice.
Other topics
Official sources referenced
- • แพทยสภา — แบบใบรับรองแพทย์และการประกอบวิชาชีพเวชกรรม (tmc.or.th)
- • กรมสนับสนุนบริการสุขภาพ กระทรวงสาธารณสุข (hss.moph.go.th)
- • สำนักงานตรวจคนเข้าเมือง — การขออยู่ต่อเพื่อรักษาพยาบาล (immigration.go.th)
- • สำนักงาน คปภ. — ข้อพิพาทและกรมธรรม์ประกันสุขภาพ (oic.or.th)
- • WHO — International Health Regulations 2005 (ICVP)
- • กรมการกงสุล — นิติกรณ์และรับรองคำแปลเอกสารแพทย์
Government fees and processing times on this page were last verified in July 2026 by our Notarial Services Attorneys registered with the Lawyers Council of Thailand. Figures follow published agency schedules, may change without notice, and actual turnaround depends on each authority's queue. Please reconfirm with the issuing authority before you file.